Privacy policy

This policy explains what ShiftRest collects, why, and what you can do about it. ShiftRest is run by Thomas Zheleznyak, a sole proprietor, 711 Utterback Store Road, Great Falls, VA 22066, USA ("we"). Contact us at support@getshiftrest.com.

What we collect

• Your quiz answers: job type, shift schedule, commute, sleep timing preferences, sleep problems you choose, caffeine habits and home situation. We use them to build your plan.
• Your email address, to send your plan, sign-in links and, if you agree, daily plan and tips emails.
• Your account data if you subscribe: schedule, plan, settings, timezone, country, messages you send to the coach, and your sleep check-ins (hours slept, how well you slept and how alert you felt).
• Roster photos: if you scan your work schedule, the image is sent once to Anthropic to read your shift times, then discarded. We never store the image; only the shift times you confirm are saved.
• Phone reminders: if you turn them on, your browser gives us a push address for that device (from Apple, Google or Mozilla's push service). We use it only to send your plan reminders, and delete it when you turn reminders off or delete your account. Reminder text goes through that push service.
• Quiet hours link: if you create one, anyone with the link can see when you're asleep over the next week (no name, email or shift details). You can replace it or turn it off in Settings at any time.
• Payment information is handled by Stripe and its checkout service Link, which sells subscriptions as the merchant of record. Link collects your name, email, billing address and payment details at checkout under its own privacy policy. We receive your subscription status, plan and billing details, not your card number.
• Usage and advertising data: pages viewed and steps completed in the quiz, the advertising campaign that brought you here (UTM tags and Meta click id), your IP address, browser type and a random identifier stored in your browser.

Sleep and health-related information

Some answers (for example sleep problems) relate to your wellbeing. We use them only to build and explain your plan and to answer your coach questions. We do not sell them and do not send them to advertising platforms. You can delete them at any time by deleting your account in Settings or by emailing us.

Who we share data with

• Supabase (database and sign-in), with our database hosted in Virginia, United States.
• Vercel (hosting), United States.
• Stripe and Link (payments, subscriptions, sales tax and payment support; Link is the merchant of record for your payment), United States.
• Anthropic (AI that writes the explanations in your plan, reads roster photos you scan, and powers the coach), United States. Your answers and plan are sent to write those texts. Anthropic may not train its models on this data and deletes it within 30 days, except where it must keep it longer to enforce its usage policies or comply with the law.
• Resend (sending email), United States.
• Apple, Google or Mozilla push services (delivering phone reminders, only if you turn them on).
• Porkbun and Google (forwarding and hosting our support inbox), United States.
• Meta (advertising measurement), only when we run Meta ads: if you start a trial or pay, we send Meta a hashed (scrambled) version of your email, your IP address and browser type so it can measure our ads. In the UK and EU the Meta Pixel only loads if you allow it.

We do not sell your personal information.

Cookies

We use necessary cookies to keep you signed in and remember your settings. When we run Meta ads, we also use a Meta Pixel cookie for ad measurement; where the law requires it, the pixel waits for your permission and you can decline.

How long we keep data

Account data is kept while you have an account and deleted when you delete it. If you never sign in or subscribe, we delete your email, quiz answers and results 24 months after your last quiz, or sooner if you ask. Analytics records are deleted after 24 months. Payment records are kept by Stripe as the law requires.

Your choices and rights

• Unsubscribe from emails with the link in any email, or turn off daily emails in Settings.
• Delete your account and data in Settings, or email us.
• Depending on where you live, you can ask to access, correct, export or delete your data, or object to how we use it. Email support@getshiftrest.com. You can also complain to your data protection authority.

Where your data is stored

ShiftRest is run from the United States, and the providers above store and process data mainly in the United States. If you use ShiftRest from outside the US, including the UK or EU, your information is transferred to the US. Where required, our providers protect these transfers with recognised safeguards such as the European Commission's Standard Contractual Clauses or the EU-U.S. Data Privacy Framework.

Age

ShiftRest is for adults 18 and over. We do not knowingly collect data from anyone younger.

Changes

If we change this policy in a way that matters, we will tell you by email or in the app.