Refund and cancellation policy

Free trial

New subscriptions start with a 3-day free trial. Cancel before the trial ends and you will not be charged. Link, which processes our payments, emails you a confirmation when your trial starts.

How to cancel

Go to Settings, then Manage subscription, then Cancel. You can also cancel in your Link account at link.com, or email support@getshiftrest.com and we will cancel for you. Cancelling stops future charges. You keep access until the end of the period you have already paid for.

Refunds

Payments are non-refundable, including for partly used billing periods, except where the law requires a refund. The 3-day free trial lets you try everything before you pay, and you can cancel any time so you aren't charged again.

If you live in the UK or EU, local law may give you the right to cancel a new subscription within 14 days and get a refund. Where that right applies, it is honored.

Subscriptions are sold through Link, the checkout service of Stripe, as the merchant of record. Link applies the cooling-off periods that local consumer law requires, and it can review payment problems and may issue a refund within 60 days of a charge in some cases. You can contact Link support at support.link.com.

Contact

Thomas Zheleznyak, 711 Utterback Store Road, Great Falls, VA 22066, USA. Email support@getshiftrest.com from the address on your account, with the date of any charge you're asking about.